Privacy Policy
Effective Date: September 22, 2025
At Mucks Pickleball & Social Club ("Mucks," "we," "us," or "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws. By using our website, mobile applications, registration tools (including PodPlay), or participating in our programs, you consent to the collection, use, and disclosure of your personal information as described below.
1. Information We Collect
We collect only the information necessary to provide our services:
- Personal information: Name, email, phone number, date of birth, address, and payment information.
- Account information: PodPlay username, login credentials, DUPR ID (if applicable).
- Activity information: League, clinic, or event participation, match results, and attendance.
- Device and usage information: IP address, browser type, and website/app usage patterns.
- Minors: Information about participants under 18 is collected only with parental/guardian consent.
2. How We Use Your Information
We use your information to:
- Manage registrations, leagues, clinics, and events.
- Communicate schedules, updates, promotions, and news.
- Track DUPR-rated match results and update ratings via PodPlay.
- Process payments securely.
- Improve services, website, and app functionality.
- Comply with legal and regulatory obligations.
We do not use your information for purposes other than those identified without your additional consent.
3. How We Share Your Information
We may share your information with:
- Service providers: GoTab, Stripe, PodPlay, ICT, and other vendors supporting our operations.
- League or event partners: Only as needed for match scheduling or participation.
- Legal authorities: If required by law or to protect rights, property, or safety.
We do not sell or rent your personal information.
4. Your Privacy Choices & Rights
Under PIPEDA, you have the right to:
- Access the personal information we hold about you.
- Request corrections to ensure accuracy.
- Withdraw consent for certain uses (subject to legal or contractual restrictions).
- Request deletion of your personal information when it is no longer required.
You can exercise these rights by contacting us at muckspickleball@gmail.com.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, we securely delete or anonymize it.
6. Data Security
We take reasonable physical, organizational, and technological safeguards to protect your personal information from loss, misuse, unauthorized access, disclosure, or alteration. However, no method of electronic storage or transmission is completely secure.
7. Children's & Students' Privacy
- Mucks services are primarily intended for adults.
- We do not knowingly collect personal information from children without the consent of a parent or guardian.
- For participants under 18, a parent or guardian must provide consent for collection and use of personal information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Effective Date."
9. Contact Us – Privacy Officer
If you have questions, requests, or concerns regarding this Privacy Policy or our privacy practices, please contact our designated Privacy Officer:
Privacy Officer
Jacob Sharp
📧 Email: muckspickleball@gmail.com
📞 Phone: 905-870-5986
🏠 Address: 22 John Street, Hagersville, Ontario